FAQS

If your mind is wondering what you’ll be experiencing, that’s perfect.

Here you can find some of our most helpful answers for commonly asked questions ahead of time. 

  •  That’s completely natural. We are here to meet you exactly where you are and to guide you with plenty of preparation, grounding tools and relational support. Rest assured that you’ll be fully held throughout the entire process, and you don’t need prior natural medicine experience, only openness, courage and curiosity. Deep breaths always! 

  • Every IXCHEL guided ceremony is a safe and sacred container that is designed with utmost care and intention for tremendous discovery and profound insights. To read more about our signature process, please visit https://www.ixchel.one/expeditions. Whenever you’re ready, book a medicine consult call here

  • Absolutely. Many expeditions are even more powerful when shared with a trusted loved one. We offer couples and small-group ceremonies that support mutual healing, deeper connection, and shared growth—especially when marking milestones like anniversaries, birthdays, or life transitions. That being said, some natural medicines are better suited for individual journeying while others are more appropriate for shared experiences. 

    Please note that everyone joining must be formally vetted before starting.

  • Yes. Many of our offerings (especially for corporate teams or those new to this work) can be provided without sitting with natural medicines. Our signature method integrates breathwork, meditation, Reiki, visualizations, affirmations, storytelling devices, and other embodied practices to support clarity, creativity, and presence. We believe that everything can be medicine!

  • Both pre-ceremonial preparation and post-ceremony integration support can be offered virtually. However, the ceremonies themselves must be conducted in-person under IXCHEL supervision. Our team is willing to travel upon request in order to accompany you at your current location. 

    Please note that national or international travel expenses will come at an extra cost

  • Our group numbers vary depending on the chosen medicines. Typically we guide small groups and can accomodate large groups upon request. If you have an upcoming experience in mind and would like to discuss this in more detail, please book a call here .

  • Deposit Policy

    A non-refundable deposit is required to secure your space for any package. This deposit reflects the guide and participant’s commitment to the expedition. 

    • For packages: 50% deposit due upon booking.

    • The remaining balance is due 24 hours before the first scheduled session. 

    Cancellation Policy

    Cancellations made more than 2 days before the scheduled session may apply the deposit to a future date within 1 year, pending availability.

    Cancellations made less than 2 days before the start of the expedition may apply the deposit to a future date within 1 year, minus a fee of $150.

    Refund Policy

    Due to the personalized, non-transferable nature of this work, please note that: 

    • All deposits are non-refundable.

    • No refunds will be given after an expedition has begun. 

  • Yes to both. We believe that healing should be accessible. Our payment plans, partial scholarships and specific exchanges are available in certain cases. To discuss further about how we can work together comfortably, book a connection call here.